Frequently Asked Questions

 

Below you will find a list of the most frequently asked questions. If yours is not one of them, please use the Contact Form to submit your question.

How do you charge for your mediation services?

Mediation is charged as a daily fee which includes:

  • briefings with the referer on set up arrangements
  • mediation with the parties
  • any written agreed outcomes with the parties
  • short organisational report
  • subsequent agreed follow up with the parties

plus nominal travelling expenses for non local businesses

Is mediation a formal process?

No mediation is informal, parties are encouraged to meet with a mediator if they are experiencing relationship difficulties with colleague(s).  It is encouraged as a consideration before the instigation of any formal process.

Is mediation confidential?

Yes mediation is confidential between the parties and the mediator.  All participants will be asked to sign a liability and confidentiality agreement before the commencement of the mediation so that everyone participates on the same basis.

How successful is mediation?

There is an 80% chance of improving relationships with colleagues. 

 

Mediation is recommended by the Chartered Institute of Personnel and Development (CIPD), Advisory Concilliation Arbitration Service (ACAS) and the CBI.